Articles
- "Creating employee ambassadors" - Published in December 2009 by simply-communicate.com
- Rekindling confidence in 'survivors'. Some practical examples of what's working - Published in August 2009 by Melcrum's Internal Comms Hub.
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Extract from Hilary's chapter Using pictures to engage people in strategy and change published in the Gower Handbook of Internal Communication in summer 2009.
- An autobiographical article in the newsletter of VMA, the recruitment consultancy.
- What is employee engagement? (PDF, 138kb)
Hilary was asked to respond to this question by Melcrum's Strategic Communication Management, San Francisco.
- Morgan Crucible - an article on Scarlett Associates' work with this global engineering firm that achieved a very impressive turnaround. (PDF, 149kb)
- Teaching Line Managers to be good communicators during times of change - an article commissioned by the IABC in December 2007. (PDF, 22kb)
- Hilary has also written the chapter Manager-Employee Communication in the current edition of
The IABC Handbook of Organizational Communication
- published by Jossey-Bass.
Presentations
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Communicating change
- a presentation given to IPR June 2011 (PDF, 143kb)
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Employee engagement
- a presentation given with View in London November 2011 (PDF, 143kb)
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Developing managers communication ability
- a presentation given in Brussels in December 2004 (PDF, 143kb)
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Using pictures to engage people in strategy and change
- extracts of presentations given in Paris in April 2007 and Barcelona in February 2008. (PDF, 2.7Mb)
